Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai

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Key details

About the Hotel

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

Perfect

8.8

8.9

/10

5.0

4.7

“The hotel is perfectly situated for my work, making it super convenient to get to Marine Drive and Gateway with just a short Uber ride.”view full review

Accommodations

ITC Grand Central offers elegantly appointed rooms and luxury suites with panoramic views of Mumbai and the Arabian Sea. The hotel provides an Executive Club with key amenities such as dedicated butlers, daily complimentary breakfast, and access to the exclusive 'Point of View' rooftop lounge. Room types include the opulent ITC One, featuring spacious accommodations and luxurious services.

Dining

The hotel showcases a variety of culinary experiences through its multiple dining establishments. 'Hornby's Pavilion' serves award-winning cuisine while 'Dakshin' specializes in authentic South Indian dishes crafted with traditional techniques. Guests can also enjoy handcrafted chocolates at Fabelle, enhancing their dining journey.

Wellness

Kaya Kalp - The Spa promotes holistic well-being with a diverse selection of Ayurvedic and international therapies. The spa includes treatment rooms, an indoor swimming pool, and a fitness center tailored for guest rejuvenation. Personalized fitness regimes and healthy cuisine further enhance the wellness experience.

Business Facilities

The hotel offers extensive meeting space, including the unique pillar-less ballroom which can accommodate up to 600 guests. The 'Point of View' boardroom provides a distinguished setting for high-powered meetings with sweeping views of the city. Advanced audio-visual equipment is available for corporate events.

Location

Conveniently situated in Parel, ITC Grand Central is blocks away from business hubs, shopping, and entertainment. The hotel's prime location enhances easy access for both leisure and corporate travelers. Guests benefit from proximity to significant attractions in Mumbai, enriching their overall experience.

Highlights

Location: Blocks away from business hubs

Dining: Award-winning cuisine at 'Hornby's Pavilion'

Wellness: Kaya Kalp - The Spa with Ayurvedic treatments

Business: Unique pillar-less ballroom for events

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Club King Room Skyline View

2 persons

29 m²

1 King-size bed

Skyline View

Shower

Air conditioning

room details

The Towers Lounge Access

2 persons

31 m²

1 King-size bed

Shower

Air conditioning

room details

King Room Skyline View

2 persons

29 m²

1 King-size bed

Skyline View

Shower

Air conditioning

room details

Executive Club Exclusive

2 persons

29 m²

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exquisite Dining Experience

During my stay, I had an very nice dining experience at the hotel's various restaurants. The Indian cuisine restaurant really stood out, offering a good array of flavors. I also enjoyed the buffet breakfast at Hornby Pavilion, which was ample, fresh, and featured diverse options from Continental to Indian dishes. Every meal exceeded my expectations, and the attention to detail in presentation was amazing.

Sam2024. United States, read full review

Luxurious and Comfortable Rooms

The rooms at ITC Grand Central were nothing short of luxurious. I was impressed by the spaciousness and the modern amenities. The furnishings made the room feel elegant yet cozy. I never encountered any issues with functionality during my stay, which made my experience even more pleasurable.

DarrenJackson. United Kingdom, read full review

Relaxing Spa Experience

I spent a day at the hotel's spa and it was an absolute delight! I indulged in several treatments, from massages to pedicures. The ambiance was serene, allowing me to relax completely. The therapists were professional and ensured my comfort throughout the session. It was the perfect way to unwind during my business trip.

Robert_Sam. Canada, read full review

Excellent Business Amenities

As I was on a business trip, I found the business facilities at ITC Grand Central to be excellent. The meeting rooms were well-equipped with state-of-the-art technology, making presentations seamless. The staff was also very accommodating, helping me set up everything I needed for a successful meeting.

Jerry2024. Australia, read full review

What’s included

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

Map view

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

City landmarks

Landmark

Siddhivinayak Mandir

2.3 km

Museum

Nehru Science Centre

2.3 km

Landmark

Dhobi Ghat

2.3 km

Landmark

Bhau Daji Lad Museum

2.2 km

Landmark

Lal Baug Cha Raja

890 m

Landmark

Sewri Fort

2.3 km

Zoo

Jijamata Udyaan

2.3 km

Mall

High Street Phoenix

2.6 km

Landmark

Smaaash

2.2 km

Landmark

Shree Siddhivinayak

2.2 km

Landmark

Volte Gallery

960 m

Landmark

Phoenix Mall

1.5 km

Shopping Area

Palladium Mall

2.6 km

Landmark

BAPS Shri Swaminarayan Mandir

2.2 km

Landmark

Shree Siddhivinayak Ganapati Temple Trust

2.3 km

Landmark

Fountain @ Phoenix Mall

1.4 km

Landmark

Namaste Tower

1.7 km

Shopping Area

Raghuvanshi Mills

1.8 km

Landmark

Hindmata

1.8 km

Landmark

Ram Mandir

2.4 km

Market

Dadar Flower Market

1.8 km

Landmark

Nehru Centre

2.7 km

Square

Kabutar Khana

2.3 km

Landmark

3D Art Gallery

1.7 km

Landmark

Tulika Arts Gallery

1.7 km

Landmark

Bakri Adda

1.8 km

Landmark

Impressions Art Gallery

1.8 km

Landmark

Nehru Planetarium

2.7 km

Church

St Ignacious Church

2.0 km

Nearby

Ambedkar Road

Marubai Gaondevi Mandir

250 m

Restaurants

Hornby's Pavilion

160 m

ITC Grand Central Hotel

Kebabs & Kurries

2.6 km

287 Dr B R Ambedkar Road ITC Grand Central Hotel

The Cafe Rooftop

160 m

331 Dr Ambedkar Road Executive Enclave

Aditi

260 m

Opposite Kem Hospital Opposite Kem Hospital Parel

Great Punjab Restaurant & Bar

230 m

186 Dr Ambedkar Road Opposite Fire Brigade

Bawi Bride Kitchen

230 m

804D

Ladoo Samrat

920 m

1 & 2 Habib Terrace

Getting around

City Centre

Mumbai35 min · 2.9 km

Airports

Chhatrapati Shivaji International (BOM)26 min · 16.8 km

Train

Lower Parel railway station12 min · 1.0 km

Dadar Railway Station33 min · 2.7 km

Underground

Ghatkopar19 min · 12.3 km

Jagruti Nagar19 min · 12.5 km

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 3510 reviews

#3 of 528 hotels in Mumbai based on Tripadvisor

Mickey

United States, March 2025

8.8/10

This hotel offers a luxurious stay with an impressive ambiance and accommodating staff. The breakfast options were fantastic, catering to various dietary needs, which was especially helpful during my visit with my baby. The location is superb for accessing all areas of Mumbai, though the rooms felt somewhat cluttered. Overall, it provides great value for money with a few minor inconveniences.

Rooms

8.0

The rooms were spacious and had everything I needed ready and organized, although they felt a bit cluttered at times.

Service

10.0

The service was incredibly attentive and polite, especially from Chalesa, Fahad, and Parth at the reception, who always knew my name and offered helpful assistance.

Location

9.0

The location is excellent for both business and leisure travelers, making it easy to explore various parts of Mumbai.

Dining

8.0

The breakfast was excellent with a wide variety of tasty options, although I felt that adding a bit more variety each day would enhance the experience.

Facilities

9.0

The hotel features luxurious amenities and a well-maintained atmosphere, making it an enjoyable place to stay.

Edward

United States, February 2025

10.0/10

I had an exceptional experience at this hotel, where Indian hospitality truly shines. The rooms are spacious and offer stunning views of the city. The service is outstanding, with staff going above and beyond to make my stay enjoyable. However, the prices are on the higher side, which may not be suitable for everyone, especially solo travelers. Overall, it's an ideal place for families and couples looking for a luxurious getaway.

Rooms

10.0

The room was very spacious and offered a lovely view of the city, making it incredibly addicting to just sit by the window.

Service

10.0

The service here is top-notch; the staff was not only friendly but also genuinely caring, checking in on me more than once to ensure I was comfortable during my stay.

Location

10.0

This hotel is centrally located, making it extremely convenient to explore the city and enjoy nearby attractions.

Dining

10.0

Dining here is a highlight, especially the memorable experiences at Hornby's Pavilion, with exceptional dishes and attentive service.

Facilities

10.0

The hotel boasts a fantastic garden view and well-maintained amenities that enhance the overall experience.

Outstanding service

High prices

United States, February 2025

9.0/10

I had a wonderful experience at ITC Grand Central during my week-long stay. The service was outstanding, with staff going above and beyond to ensure my comfort. The food, especially at Kebabs and Kurries, was delicious, and the spa offered a much-needed relaxation. The only downside was the traffic in southern Mumbai, which can get quite congested, but this is to be expected in such a vibrant city.

Rooms

9.0

The rooms were spacious, comfortable, and impeccably clean, featuring lovely views and a well-equipped bathroom with a bathtub.

Service

10.0

The service was exceptional, with staff being courteous and attentive, always ready to help. They even surprised us by comping our drinks and ensuring our room was prepared for the night.

Location

8.0

The location is quite convenient for exploring southern Mumbai, though traffic can be slow at times.

Dining

9.0

Dining at the hotel was a highlight, particularly the breakfast spread and the wonderful offerings from the restaurants. The variety was impressive, and the food was consistently excellent.

Facilities

9.0

The hotel's facilities are top-notch, with a well-maintained pool and a lovely spa that provided a rejuvenating experience.

Thomas

United States, January 2025

8.6/10

My stay at the hotel was quite pleasant but had its ups and downs. The hospitality was truly exceptional, making it a memorable experience. However, the check-in process was frustrating and could definitely use some improvement. The dining options were outstanding and well worth the visit, but the room situation initially left me disappointed. Overall, the hotel has great potential for those looking for a luxurious getaway.

Rooms

8.0

The rooms were spacious and well-designed with all the amenities you could think of. However, my first room was a smoking room, which was quite off-putting.

Service

9.0

Service was outstanding, especially with staff like Kajol and Nikita going above and beyond to ensure our comfort throughout our stay.

Location

8.0

The location is convenient, giving easy access to various parts of the city, which is ideal for both business and leisure.

Dining

9.0

The dining experience was absolutely amazing, particularly the Sunday brunch which featured a great variety of dishes and live music.

Facilities

9.0

I thoroughly enjoyed the spa facilities, which offered quality services at reasonable prices.

Outstanding hospitality

Frustrating check-in

James

United States, December 2024

9.4/10

My stay at this hotel was absolutely wonderful! The hospitality was outstanding right from the moment I walked in. The staff went above and beyond to ensure I felt safe and cared for, which truly made my experience memorable. The hotel itself has a charming old British style and offers delicious dining options. However, I was hoping for a few more unique dishes during breakfast. Overall, I highly recommend this place for its warmth and luxury.

Rooms

9.0

The rooms are clean, spacious, and offer a beautiful view of the business district. I especially loved the Executive Club rooms with the window bed that makes you never want to leave.

Service

10.0

Service was exceptional! Each staff member I encountered was charming and attentive, making my stay feel like a VIP experience.

Location

10.0

The hotel is conveniently located in the heart of the city, making it easy to access important places.

Dining

9.0

Dining was a highlight with a mix of Indian and Chinese options that were absolutely delicious! Chef Subodh even made me a special dosa, which was a delightful touch.

Facilities

9.0

The facilities are great, with a lovely ambiance throughout the hotel, particularly around the beautiful fountain near the restaurant.